![hp scan not working hp scan not working](https://support.hp.com/content/hp-wcc/en-us/help/printscandoctor-scanning-problems/_jcr_content/root/responsivegrid/container/navigationtab/fixScanningTab/container/columncontrol/columnCtrl2/image.coreimg.jpeg)
Once this is done, restart the computer and check if the issue persists. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows operating system from the drop down menu and proceed with the Right-click on the driver setup file and click on ‘properties’.Ĭ. Download the driver from the manufacturer’s website.ī. Thereafter, the troubleshooter will tell users if it detected and fixed any errors. Click Start and select the printer that doesn’t scan.
HP SCAN NOT WORKING INSTALL
Method 3 : Follow these steps to install the drivers in compatibility mode and check if that helps.Ī. Click HP Print and Scan Doctor on the HP Customer Support page to download the troubleshooter. Step 2: Go to the Computer or scanner manufacturer’s website and search for the latest Windows 10 drivers available and then install it by following the instructions given in the website.
HP SCAN NOT WORKING UPDATE
Update Driver Software from the Manufacturer’s website: After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue. Follow the on-screen instructions to complete it and then restart the computer if prompted. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers fromĭ. Search for the scanner' from the device list, right click on it and then select “Uninstall”.
![hp scan not working hp scan not working](https://support.hp.com/content/hp-wcc/de-de/help/printscandoctor-printing-problems/_jcr_content/root/responsivegrid/columncontrol_copy_c/columnCtrl2/image.coreimg.png)
Click on “Device Manager” from that list.Ĭ. Press “Windows Logo” + “X” keys on the keyboard.ī. Uninstall and Reinstall the scanner's Driver.Ī. Refer to these steps:Ī) Press Windows key + X, select control panel.Ĭ) Right click on Fax and select troubleshoot. Method 1 : Provide the automated troubleshooter and check. I would suggest you to try these steps to see if it resolves the issue. I appreciate your interest in Windows 10.We sincerely regret for the inconvenience caused. Thank you for posting your query on Microsoft Community.